Best-in-class triage
The industry’s fastest, fairest, and most accurate triage experience powered by humans and AI
Less noise and better results from crowdsourced security
Excellent crowdsourced security results require excellent triage — comprising a global team of in-house human experts augmented by unique AI models. Our platform’s best-in-class, built-in triage engine cuts through noise, assigns severity, and prioritizes threats virtually instantly for the fastest possible resolution.
Noise reduction amplified by AI
Unique AI models trained on years of data efficiently help filter out spam, false positives, and duplicates, and escalate severe submissions immediately for review by human experts.
Industry-best speed & scale
Unlike providers that can leave submissions untouched for weeks, we triage issues within hours or days, with “follow-the-sun” tracking for critical ones. AI-generated Nuclei templates are available upon request.
Humans always in the loop
Every AI-assisted triage decision is reviewed by our expert team to ensure speed never comes at the expense of fairness for hackers, or accuracy for customers.
Rigorous QA backed by learning
We do thorough, continual QA checks across the triage process to meet the highest standards for accuracy and communication. And when there’s a mistake, we make it right.
Bugcrowd Managed Triage at work
- [**STEP 1**
Hackers, researchers, and pentesters submit vulnerabilities for review.](https://www.bugcrowd.com/products/platform/triage/#tab-0-acc_6a297aea85ee7) - [**STEP 2**
Bugcrowd ensures the vulnerability is valid, unique, and in scope, reproduces it, and confirms severity. AI models boost speed with duplicate and spam AI “slop” detection and other tasks—always confirmed by human experts for accuracy and fairness.](https://www.bugcrowd.com/products/platform/triage/#tab-1-acc_6a297aea85ee7) - [**STEP 3**
You review and confirm the vulnerability, and if needed, request further info. Confirmed vulnerabilities land in your engineering workflows for fast remediation.](https://www.bugcrowd.com/products/platform/triage/#tab-2-acc_6a297aea85ee7) - [**STEP 4**
After confirming remediation, you may request re-testing by Bugcrowd engineers.](https://www.bugcrowd.com/products/platform/triage/#tab-3-acc_6a297aea85ee7)
Triage is our core competency
Unlike alternates that treat triage like an afterthought (or are inconsistent about it at best), we meet stringent service-level objectives for triage more than 99% of the time. Premium SLAs are also available for the highest level of response.
1 Day
Avg Time to Touch for Critical Vulns
2 Days
Avg Total Triage Time for Critical Vulns
3 Days
Avg Time to Touch for Noncritical Vulns
5 Days
Avg Total Triage Time for Noncritical Vulns
Team & Toolbox
The best triage talent, amplified by AI
Our global team (11 countries of presence) of in-house triage engineers are hackers themselves, with deep specializations in Web apps, mobile apps, APIs, Hardware/IoT, AI, and Crypto. We augment them with AI, a sophisticated workflow engine, automated workflows, and other tools to ensure that submissions land with the right people for rapid response globally. Dedicated Slack channels are available for real-time communication with the team.
Security Knowledge Graph
Unmatched vulnerability intelligence
Vulnerability insights derived from our Security Knowledge Graph – containing 10+ years of data about vulnerabilities, asset risk, technologies, and hacker skills – enables rapid, accurate triage at any scale. This rich historical knowledge also makes remediation advice highly contextual and useful.
Get started with Bugcrowd
Hackers aren’t waiting, so why should you? See how Bugcrowd can quickly improve your security posture.